CERTIF-ICE Privacy Policy
Privacy Policy
Last updated: May 13, 2026
CERTIF-ICE respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through this website.
1. Information We Collect
When you use our contact form or communicate with CERTIF-ICE, we may collect personal information such as:
- Your first and last name
- Your email address
- Your phone number
- Your message or inquiry
- Any other information you choose to provide
We may also collect basic website usage information through Wix or related website tools, such as browser type, device information, pages visited, general analytics data, and similar technical information.
2. How We Use Your Information
CERTIF-ICE uses the information collected to:
- Respond to questions, inquiries, or consulting requests
- Communicate with prospective clients, course participants, or business contacts
- Provide information about our services, courses, or certification-related support
- Improve the website and user experience
- Maintain records related to business communications
- Comply with legal, regulatory, or administrative requirements
We only use personal information for the purposes for which it was collected, or as otherwise permitted by applicable law.
3. Sharing of Information
CERTIF-ICE does not sell personal information.
Personal information may be shared only when necessary with:
- Authorized CERTIF-ICE team members
- Website hosting, form, email, or technical service providers, including Wix
- Professional advisors or service providers, when required for business operations
- Legal or regulatory authorities, if required by law
4. Website Hosting and Third-Party Tools
This website is hosted and managed using Wix. Information submitted through website forms may be processed or stored through Wix and related service providers.
Because Wix and related service providers may operate in multiple jurisdictions, personal information submitted through this website may be processed or stored outside Quebec or Canada.
CERTIF-ICE may also use website tools such as analytics, cookies, or similar technologies to understand website traffic and improve the website experience.
5. Cookies and Analytics
This website may use cookies or similar technologies to support website functionality, improve performance, and understand visitor activity.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. How We Protect Your Information
CERTIF-ICE takes reasonable steps to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no website, email system, or online transmission is completely secure. Users should avoid submitting highly sensitive information through the contact form.
7. Retention of Information
CERTIF-ICE keeps personal information only as long as necessary for the purposes described in this Privacy Policy, to respond to inquiries, maintain business records, or meet legal, regulatory, or administrative requirements.
8. Access, Correction, or Deletion Requests
You may request access to your personal information, ask for corrections, or request deletion of your personal information, subject to legal or business record-keeping requirements.
To make a privacy-related request, please contact CERTIF-ICE’s Privacy Officer using the contact method listed below.
9. Privacy Contact
For privacy questions, access requests, correction requests, deletion requests, or concerns about how personal information is handled, please contact:
Privacy Officer
CERTIF-ICE
Privacy requests may be submitted through our website contact form.
CERTIF-ICE does not accept privacy requests by phone unless another method is specifically provided.
10. Changes to This Privacy Policy
CERTIF-ICE may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.